Frequently Asked Questions

What does CNIB do?
CNIB provides community-based support, knowledge and a national voice to ensure Canadians who are blind or partially sighted have the confidence, skills and opportunities to fully participate in life.

CNIB's Foundation programs complement and enhance our rehab services by addressing the social and emotional needs of people with sight loss, and building their confidence and self-advocacy skills to ensure they receive the accommodations they need to succeed. Programs focus on children and youth, as well as adults of working age and seniors.

What is CNIB’s mission?
To ensure all Canadians who are blind or partially sighted have the confidence, skills and opportunity to fully participate in life. You can learn more at

When I make a donation to CNIB, where does my money go?
Funds raised are invested back into the communities from which they were given.

How much has been raised in the past/what was the impact?   
Last year, CNIB Night Steps raised more than $100,000 to help CNIB support Canadians who are blind and partially sighted. 

How do I register for CNIB Night Steps?
Taking part is easy! Register as a team or an individual, and we’ll give you the tools to make fundraising simple and fun!

How much money do I have to raise for this event?
We’re encouraging each participant to raise at least $100. If walking isn’t for you, volunteer or pledge a walker.

How do I volunteer for this event?
Our events are always more successful when we rely on support from volunteers!

What do I get with my registration for this event?
All participants receive a bandana and glow-in-the-dark items.

Can I bring other people/family members with me who did NOT register for this event?
Although we invite you to bring others with you to the event to cheer you on, those who have not registered are not able to participate in the walk itself or activities that are included in the participants’ registration. Some of the events will have a BBQ or other activities for guests who make donations to CNIB. Please ask your friends and family members to join you on this amazing journey by registering to participate. Why not start a team and get everyone in on the fun?!

How do I get my company involved in this event?
There are a number of ways! Why not register and walk as a team? Or, you could ask your company to sponsor a local walk or pledge you. For more information about sponsorship opportunities, contact Monika Fox at 1-800-563-2642 ext. 7687.

What is CNIB Night Steps My Way?
Can't find a CNIB Night Steps event in your area? Dates of current CNIB Night Steps events don't work for you? No problem! CNIB Night Steps My Way is for you! We are so excited that you are interested in taking on this great challenge. Like all other Night Steps events, we challenge each participant to raise a minimum of $100, but you choose when and where you’d like to do your walk. You could walk around the block on your own or grab a group for a team effort at a local park. It’s totally up to you! Like other participants, you will receive access to our CNIB Night Steps coaches along with a bandana and some extra surprises! 

I have registered. Now, what do I do?
Personalize your Personal Page! Upload a picture and share the story about why you’re walking in CNIB Night Steps. Then, start fundraising! We make it really simple and fun with fundraising tips and tricks. Check out some of the helpful tools in your Participant Centre to get started.

How much money do I need to raise? What happens if I don’t raise that money?
We encourage each participant to raise a minimum of $100. We are here to help you by providing online fundraising tools, phone support and great ideas. Many of our participants actually surpass their fundraising goals. If you do not reach your goal, that’s ok, we still want to see you at the event! You can always make a self-donation to reach your goal or continue fundraising after the event.

How do I log into my Participant Centre?
You can access the Participant Centre here or by visiting our Home Page and selecting Participant Centre at the top right side of the page.

How do I access paper copies of the registration and donation forms?
A registration form, waiver and donation form can all be printed right here!  You can find also find printable versions on the Greeting Page

I need help. Who do I contact?
Every CNIB Night Steps event has an event manager that’s here to help! Contact and your event manager will contact you as soon as possible!

How do I get a tax receipt?
Donors (including walkers!) who donate online with a valid email address will receive a tax receipt via email. Donors who mail in a donation will receive their receipt by email if they provide a valid email address and by mail (if an address is provided) if an email address is not provided. Please note: Registration fees are not tax-receiptable.

We raised money as a team. How do I allocate those dollars to team mates?
Every participant in Night Steps is challenged to raise $100. Once a donation has been made to a participant, we are unable to transfer it to another team member. However, this can be easily managed by you and your team by splitting up all of the donations before entering them online or sending them through the mail. If you need help with this, please contact us by email at and your event manager will be happy to help!

Can I donate using traditional mail?
Yes, you can mail in your cheque donation (we only accept cash on the day of the event). Each donation must have a completed donation form that has the name of the participant being sponsored. Please mail your completed donation form to the address below:

Donations to Night Steps
1929 Bayview Ave.
Toronto, ON  M4G 0A1

Can friends and family make a donation to a participant by clicking through the main website? 
Of course! On the Greeting Page of the website, friends and family can locate a participant by clicking on the Donate Now button or entering the participant’s name in the Participant Search. By typing in the name of the participant, donors will be directed to the participant's personal fundraising page to make their donation.

How can I see who has made a donation on my page?
If you've chosen the default, you will automatically receive an email notifying you when a donation has been made. Or, you can login to the site using your username and password and go to your Participant Page. Click on the "My Progress" tab and you will be able to view your donor list and the amounts of the donations.

Can I plan a fundraising event to help raise awareness and money?
Of course! We have a number of very successful fundraising techniques and ideas that don’t require special permits or licenses, so please call us today at 1-800-563-2642 and chat with one of our community giving managers. You can also visit our Fundraise For Us pages for more information.

How do I change a name on the Fundraising Honour Roll?
To update or change a name on the Fundraising Honour Roll, simply email us at with the revised information and we will update your Fundraising Honour Roll for you.

How do I change my personal fundraising goal?
You will need to login to your Participant Centre.You can click on the Progress tab to change your personal fundraising goal. Enter your new goal and submit the changes. Good luck with your new goal!

How can I see who is on my team?
Login to the site using your username and password. Go to your Participant Centre and click the "Team Progress" tab. From there, you’ll be able to view your team roster and the amounts raised by each team member.

How do I change my team message?
That’s easy! Go to your Participant Centre and click the "Update Message to Team" button. This will allow you to make all of the necessary changes to your team message.

How do I change my team name, team goal and team page content?
Only the team captain has the ability to change these team settings. The team captain will need to login to his or her Participant Centre and click the "My Team Progress" button on the top right. On the Team Progress Page, team captains will have the ability to update the team name, goal, and the team photo and text.

What is a Personal Page?
A Personal Page is a page you customize and ask your friends and family to visit when asking for donations. Once you register, by default, you will have a Personal Page created for you. You have the option of personalizing the image, text and layout on your page by going to your Participant Centre. Your Personal Page is where you can let friends and family know why you are taking part in this exciting fundraising event.

Do I have to use and change my Personal Page?
Once you register, by default, you will have a Personal Page created for you, and your name will be listed in the participant database so donors can find you. You can also choose to download Donation Forms.

How do I change my Username and/or Password?
First, login to your Participant Centre using your username and password and go to your Personal Page. Once you are logged in, you’ll see an additional link on the top of the page called "Update My Profile." Select that link and you will be able to change your contact information, email address, username and password. All changes will be made to your account immediately. If you are having difficulties, email your CNIB Night Steps team at

How do I upload a photo to add to my Personal Page?
On your Personal Page, click the 'Photos/Video link the right hand side.  Next click the browse button in the photo section. Then, select the photo you wish to use (from your photos). Click ppen. The path to the file on your computer will display in the browse text box. Also, the selected photo will show up in the cell. Note: You can only upload a photo in ".jpeg" format. So, make sure that you have saved any photo that you wish to use in this format. Click upload and the new photo should show up. 

I forgot my username and password.
Remember that your username and password are case sensitive. You will receive an email with your username and password immediately after you register. On the login page, you can also request that a reminder email be sent to you. If you still have difficulties, please contact your Night Steps Team.

If you have any other questions, please don’t hesitate to contact us. We’re always here to help!

Your Night Steps Team

National Sponsor

2017 Sponsors

Sponsor Logos for Night Steps Kitchener/Waterloo